Shipping and Delivery Policy

Our Shipping and Delivery Policy provides important details regarding the shipment and delivery of both physical items and software products associated with us.

1. Shipping Methods: Physical items, such as educational products, will be dispatched using reputable courier services. The choice of shipping method and carrier may vary based on the destination and availability.
2. Software Delivery: For software products, typically license keys or access details will be delivered via email after order placement. This email will include a software download link or web URL along with the necessary license key or activation information.
3. Shipping Costs: Shipping costs will be calculated and displayed during the registration or checkout process. The participant is responsible for covering shipping costs unless otherwise specified.
4. Delivery Timeframe: Estimated delivery times for physical items will be communicated during the checkout process. Delivery times for software products will depend on the time taken to process the order and deliver the necessary access details via email.
5. Shipping Restrictions: Certain physical items or software products may not be eligible for shipping to specific locations due to legal restrictions or logistical challenges. Users will be informed if shipping restrictions apply to their location.
6. Order Tracking: Users will receive tracking information via email once their order has been shipped (for physical items). For software products, users will receive access details via email.
7. Shipping Address: Users are responsible for providing accurate and complete shipping addresses during registration or checkout. We are not liable for delays or non-delivery caused by incorrect shipping information provided by the user.
8. International Shipping: For international orders, users are responsible for any customs duties, taxes, or import fees imposed by the destination country. We recommend consulting local authorities for information on potential additional charges.
9. Delivery Issues: In case of delivery issues or delays (for physical items), users should contact our customer support team at contact@eduvance.in. We are committed to resolving any delivery-related concerns promptly and efficiently.
10. Returns and Exchanges: For information on returns and exchanges of physical items or software products associated with us, please refer to our Refund Policy.

Contact: If you have any questions about our Shipping and Delivery Policy, feel free to reach out to us at contact@eduvance.in. We are here to assist you.